1. Products will be dispatched to the specified address in the Order Form only upon fully processing the payment.

2. We aim to dispatch all orders within 48 hours from the order confirmation.

3. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination authority/customs clearance processes.

4. We deliver Pan India.

5. All orders are shipped via our Courier partners.

6. For standard purchases you can expect your order to be delivered in a maximum of 17 working days. For orders with customisations, the delivery can take up to 20 working days.

7. The delivery time is provided as an estimate and does not take into account any delays that may be beyond our control.

8. Once an order has been processed it won’t be possible for us to change the delivery address.

9. In order to prevent delays we recommend you order the products well in time.

10. Sitch.Shop cannot be held responsible for any delays caused by the delivery company.

11. If multiple items have been purchased, please be aware that each product may be delivered to you at different times/dates.

12. In order to track your order, please refer to the email that was sent with the tracking number.

13. We charge a standard Rs.199 as a delivery charge

14. In case you would like to send the package as a gift, it would be at an additional Rs.49